Supporting retail operators in transitioning their stores to a more sustainable, efficient and people-oriented model, through 4 integrated modules over 7 months.
About Future Retailers
Future Retailers is an educational program that supports retail stores in transitioning to a more sustainable, efficient and people-oriented business model. Through online and offline learning with applied solutions, mentorship and documentation, this program helps retail operators transform their stores.
Three thematic pillars
Sustainability & Operational Efficiency
Food waste reduction, energy optimization, stock management and operational best practices.
People & Leadership
Team retention, HR practices, DEI (Diversity, Equity & Inclusion) and inclusive workplace strategies.
Customer Experience & Community
Improving in-store customer journeys, complaint resolution, and local community engagement.
Four integrated modules
A hybrid methodology combining online learning, in-person bootcamps, mentoring and documentation.
Online self-paced course
- Topics: food waste, energy efficiency, team retention, customer experience
- 2 hours of video and written content, presented by 3 field experts
On-site bootcamp
- 2 cohorts × 20 store operators / managers
- Expert-led workshops on all 3 pillars
- Guided development of Store Transformation Plans
- Networking with peers, experts and stakeholders
1:1 mentoring sessions
- Top 10 stores selected based on Bootcamp performance
- 3 months of personalized expert support
- Monthly individual online sessions with sustainability & retail experts
- Real-time problem-solving and strategy refinement
Champion Store case study
- Best-performing store documented as a replicable success story
- On-site filming + interviews capturing implemented measures